Client Communications

Client Communications

Start a two-way conversation with your clients at the touch of a button

Call us at 855.478.7920 to get started today

Bring your customer contact full circle

Tools that integrate seamlessly into ImproMed and ImproMed Equine to bring your practice full service client communications.


Automates scheduling, integrates with marketing

Today’s pet owners are savvier than ever. Providing great care isn’t enough to improve compliance and increase patient visits. Effectively marketing your veterinary hospital and establishing rapport with your clients is vital.

The Rapport suite of client communications tools can help you achieve your goals – increasing staff efficiency, effectively marketing and growing your practice, and bringing more pet owners through your door while developing lasting relationships with clients. Rapport is the only client communication solution developed and supported by ImproMed with two-way integration with your ImproMed software. It contains all the tools you need, working together for best results:

  • Online scheduling that syncs with your ImproMed appointment calendar, allowing clients to book appointments anytime, from anywhere.
  • Professional, mobile-friendly websites with client education tools, symptom checkers, social media integration, and SEO.
  • Automated text, email, voice messaging, postcards and marketing campaigns that boost compliance and
  • Reviews and surveys to manage your online reputation.
  • Mobile applications that allow you to manage your business anytime, anywhere.


Customized marketing at a new level

VetPressOnline offers a full service, one stop solution for all your reminder card, business development and marketing. Small animal and equine reminder cards are a specialty, but you can also customize cards for a specialized mailing. VetPressOnline also offers targeted mailing lists, graphic design templates and expert marketing support.

The website is easy to navigate, and with so many options, I know we will have the best looking reminders around! It was easy and a pleasure to use to do our personalized reminder cards!

Miranda Woodhouse - All Pets Animal Hospital, LTD.
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Pet ID Cards

Great for pets. Better for Vets.

Pet ID cards serve as a constant reminder of your practice and provide important pet health information at a glance, such as allergies, micro-chip numbers, and vaccination schedules. They also expedite the check-in process, encourage referrals, and keep your clinic information readily available in case of emergencies. Once set up, they are generated for clients automatically, with no work on your part.

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Call us at 855.478.7920 to get started today